Shipping Policy
Shipping Policy – Holy Store
1. Order Processing Time
After payment confirmation, your order will be processed and shipped within 2 business days. This timeframe may vary depending on product availability or order volume. If any changes occur, we will notify you via email.
2. Shipping Methods
We offer various shipping options based on your location and preferences, which may include:
- Partner carriers
- Local delivery services
3. Shipping Costs
Free shipping options are available for purchases exceeding $[00.00], depending on your region.
4. Delivery Time
Delivery times vary depending on the selected shipping method and destination. On average, deliveries occur within:
- Standard Shipping: 15 to 25 business days
- Partner Carrier: 15 to 20 business days, depending on the region
You will be notified by email once your order is shipped, including a tracking code to monitor the delivery in real time.
5. Order Tracking
Once shipped, you will receive an email with your order's tracking code. Use this code to track your delivery on the carrier's website.
6. Delivery Areas
We deliver nationwide. In rare cases, remote areas may incur additional shipping costs or limitations on available shipping options.
7. Delivery Issues
If issues arise, such as an incorrect or incomplete address, the carrier will attempt a second delivery. If the issue persists, the order will be returned to us, and we will contact you to resolve the situation.
8. Taxes and Additional Fees
Customers may be responsible for paying additional taxes or fees, such as import duties or regional tariffs. These costs are not included in the shipping fee and are the customer’s responsibility.
9. Address Changes
If you need to change your delivery address, contact us immediately at contact@storeholy.com. We will do our best to accommodate the change if the order has not yet been shipped.
10. Delivery Problems
For issues such as lost or damaged orders, contact us within 7 business days of receiving the order or shipping confirmation. We will work quickly to resolve the matter to your satisfaction.
Thank you for shopping at Holy Store!